The word Ambassador is generally defined as a 'high ranking representative or messenger'. This is an extremely important role whether it is representing your business, your community or the province as a whole. As an Ambassador, you will make an impression on the people that you come in contact with and there are a number of things to consider in making that impression a lasting and positive one.
Every interaction is a chance to make a lasting impression and memory, to be remembered fondly and shared with others.
By the end of this workshop, you will have the tools to enhance your knowledge and abilities to be a Winnipeg BEST Ambassador. You will:
- Learn how to use personal interactions to deliver outstanding customer service that is remembered by each visitor,
- Enhance your knowledge and pride of Winnipeg and the diverse activities and destinations each neighborhood has to offer,
- Create a memorable experience and a powerful connection for visitors to your city and your business.