Upcoming Training


Monday, June 1, 2020


Change Management In A Changing World-ZOOM
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST)  
Description:

This session will explore the effects of individual and organizational change, effective change management, helping the people-side of transition, seeking the positive aspects of change and acceptance, engagement, implementation and reinforcement of change to succeed both personally and professionally without diminishing morale.  “Our only security is our ability to change”—John Lilly

*This training session is currently being offered free of charge to the first 20 seats registered.

THIS SESSION IS FULL


Emotional Intelligence ZOOM
Time: 12:30pm-3:30pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST)  
Description:

Emotional Intelligence is the ability to manage ourselves and our relationships effectively by identifying, assessing, and managing the emotions of one's self, others, and groups. In this workshop, we explore the key components of emotional intelligence: Self-Awareness, Self-Management, Social Awareness, Internal Motivation and Social Skills

Gain a solid foundation of EI as we:

  • Define and discuss Emotional Intelligence (EI)
  • Self-assess your Emotional Intelligence while building EI skills
  • Discuss empathy and the importance of seeing multiple perspectives
  • Understand the Platinum Rule
  • Develop an action plan to work on Self-awareness and Emotional Intelligence

This session will be delivered as part of MTEC’s partnership with the Manitoba Customer Contact Association

*This training session is currently being offered free of charge.

THIS SESSION IS FULL

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