Upcoming Training

Thursday, December 2, 2021

Emotional Intelligence ZOOM
Time: 1:00pm-4:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST)  

Emotional Intelligence is the ability to manage ourselves and our relationships effectively by identifying, assessing, and managing the emotions of one's self, others, and groups. In this workshop, we explore the key components of emotional intelligence: Self-Awareness, Self-Management, Social Awareness, Internal Motivation and Social Skills

Gain a solid foundation of EI as we:

  • Define and discuss Emotional Intelligence (EI)
  • Self-assess your Emotional Intelligence while building EI skills
  • Discuss empathy and the importance of seeing multiple perspectives
  • Understand the Platinum Rule
  • Develop an action plan to work on Self-awareness and Emotional Intelligence

This session will be delivered as part of MTEC’s partnership with the Manitoba Customer Contact Association

*This training session is currently being offered free of charge.

3-Part Training Series - Leadership in a Changing Environment - Leading in a Changing Environment
Time: 9:00 am - 4:00 pm
Length: 6 hrs
Location: MTEC
Cost: $100.00 (plus GST)

Learning objectives for today:

  • To enhance communication skills to promote dialogue that is productive and participative
  • To explore verbal, nonverbal, listening and questioning skills to enhance understanding
  • To examine change and discuss strategies to effectively handle and manage change
  • To understand the challenges of working remotely and share best practices for leading and supporting remote employees

Download the course flyer



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