Upcoming Training


Monday, November 29, 2021


Conflict Resolution Skills ZOOM
Time: 1:00pm-4:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST)  
Description:

Conflict is inevitable. It is going to happen whenever you have people with different expectations. It happens both individually as well as impacting group performance. This makes conflict resolution critical, whether it is avoiding arguments, expressing opinions, or resolving team conflicts. Many conflicts would escalate if appropriate conflict resolution skills were not utilized. In this session we explore sources of conflict and how to use the necessary skills to resolve workplace conflict resulting in a happier and healthier work environment.

 

At the end of this session, you will be able to:

  • Identify common types and causes of conflict that arise within one’s work life.
  • Explain how conflict can be beneficial for the individual and the team.
  • Describe and practice common approaches to conflict resolution

*This training session is currently being offered free of charge.

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