For transportation and travel industry companies, operational and customer service excellence is a necessity because this is sometimes the first and last impression visitors have of our province. Therefore, it is necessary to refocus on fundamental service and skills training of these very important front line people.   
 
Below is a list of training and workshops available through MTEC for the Transportation and Travel industry sectors. 

 

Customer Service / Essential Training

Cultural Considerations
Generations In The Workplace
Manitoba Best Services – Customer Service
Professional Telephone Skills
Handling Difficult Situations
Suggestive Selling for Food and Beverage Servers
Training in the Workplace Workshop Series

 

Management

Full Limit Selling
Fundamentals of Human Resource Management
Sales Manager
Supervisor
Training in the Workplace Workshop Series
Train-the-Trainer
Train-the-Workplace-Trainer

 

Skills Development

Taxicab and Limousine Driver
Travel Counsellor
Tourism Small Business Owner
Tourism Visitor Information Supervisor