Retail Skills Training

Whether you are a retail business in a mall or at a tourist destination, MTEC can assist you to remain or become profitable.

The current retail environment is changing and we are facing more competition than ever before.

Our workshops are developed to provide you with the knowledge and tools to ensure your business is solid and ready to take on the challenge of sustainability and growth. Only the “fittest” will survive in this challenging economy. Let us help you ensure that your business is one of them.

Retail Training Solutions

A Training Leader!
MTEC is a leader in training for the tourism industry.  With over 20 years experience, we deliver hard hitting, effective training programs for all levels of an organization including front line, supervisory and management.

Training Programs That Get Results
MTEC has an extensive selection of training programs covering everything from sales to customer service to business management.  Tell us about your goals, your needs and your business, and we'll deliver an effective training program that will get results.

Tourism and Retail Industry Experience
Our training professionals have diverse backgrounds with proven success.  We have also hired a specialist in the Retail sector to ensure we deliver the most effective and innovative programs.  We know what works, what doesn't and how to craft the most effective program for any size organization.

MYSTERY SHOPPER PROGRAM

Do you wonder about the experience a customer has when they come in to your store to shop? Are they greeted promptly and met with smiling faces? A trained mystery shopper can visit your store and provide you with information on customer service, selling skills, product knowledge or any other area that you wish to be evaluated. Mystery shops are an excellent way for a retail manager/owner to see their business through a customer’s eyes. Your individual needs are assessed and a customized program can be set up for you. If you don’t look after your customer, someone else will!

For more information please contact the Retail Training Coordinator at (204) 957-7437 or email register@mtec.mb.ca