August 2011 Enews
What's New
Spotlight On...
Industry Corner
HR Facts
Safety Corner
Quote of the Month
MTEC is pleased to announce our 2011 award winners:
2011 MTEC Award for Tourism & Hospitality Success – Vita Health
2011 MTEC Award for MANITOBA Best Service Excellence –Kildonan Place Shopping Centre
2011 SAFE Hospitality Award for Investing in a Safe Workplace-Cora’s Breakfast & Lunch
We will be presenting the awards at our AGM and invite you to join us on Thursday, September 15, 2011 at the Fort Garry Hotel from 4pm-6pm.
New Hotels, Retailers and Restaurants Are Coming to Manitoba
How Can You Compete With All of This New Competition?
How will you compete with the arrival of all of the well known businesses that are coming to Manitoba? How will their arrival impact your business? These are questions that business owners must ask now and prepare for.
We know that budgets are tight and that spending on renovations and advertising may not be realistic. So how can you make sure that you keep the customers that you already have? You provide consistent quality products and consistent exceptional customer service. Consistency is the key.
You can compete on service. A culture of service comes from having well trained managers and employees. It comes from investing in your team. Knowing how to treat your employees and customers reduces employee turn-over, reduces customer complaints and keep your customers coming back! Your business will then benefit from all of the word-of- mouth advertising that you will receive from your customers and staff.
MTEC can help you position your business to remain strong in the face of new competition. We offer workshops on selling, finance, customer service, merchandising, management and are hosting a conference that will cover these issues and more.
MTEC and SAFE Hospitality are pleased to present “Turning Training into Success” Keeping Your Business Profitable in Any Economy Conference and Exhibition on October, 19, 2011 at the Greenwood Inn and Suites in Winnipeg. Check out our latest door prizes!
MTEC and SAFE Hospitality are pleased to present a one day conference & exhibition!
“Turning Training into Success” Keeping Your Business Profitable in Any Economy
Topics will include: How to Acquire Financing for Your Business; Succession Planning; How to Reduce Your Worker’s Compensation Claims; Reducing Workplace Injuries; Motivating Employees and Giving Positive Feedback, Suggestive Selling and more!
When: Wednesday, October 19, 2011
Where: The Greenwood Inn & Suites, 1715 Wellington Avenue, Winnipeg, MB
Times: 8:30am Registration & Continental Breakfast Noon: Lunch
Cost: $75.00 plus GST Booths: Additional $25.00 plus GST
Several door prizes will be drawn at 4:00pm*, including an Apple iPad2 16GB with Wi-Fi.
*You must be present to win.
Hotel rooms will be available on October 18th and 19th at a special conference rate of $109.00 for a traditional single or double room.
*Rooms must be reserved by September 18, 2011 to receive the discounted rate. Call the hotel at
204-775-9889.
August Training
Keep your Business Profitable in 2011 – Invest your Time in Training
August 12, 2011 - Build a TEAM Culture - Team Building and Conflict Resolution
August 15, 2011 - Negotiating: Achieving Better Solutions for Your Business
August 16, 2011 - Facebook for Business - Advanced
August 17, 2011 - Marketing for the Tourism Industry
August 18, 2011 - Ergonomics in the Workplace
August 22, 2011 - Reading and Understanding Financial Statements as Management Tools
August 25, 2011 - Retail Merchandising
August 31, 2011 - Serving it Safe; Responsible Service and Safety Program
All courses will be held at the MTEC Learning Centre, Suite 100 - 1534 Gamble Place, Winnipeg, Manitoba
Contact MTEC at 204-957-7437 or email register@mtec.mb.ca
Seeking Employment? Please Visit the 10th Semi-Annual MTEC Job Fair!
MTEC will be hosting their 10th Semi-Annual Job Fair on Friday August 26 from 10-2 at the Winnipeg Convention Centre. Job-seekers have the opportunity to:
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Talk with employers to find out what types of employment opportunities exist at their businesses – and what qualities they are looking for in their candidates
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Network with other job-seekers to share tips and tricks to finding the best job.
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Apply at up to 15 businesses in one setting.
What should you bring?
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Your best self – dress the part! Use your smile to show your winning attitude!
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Your resume – there may be more than one position you want to apply for, so bring copies
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Your calendar – so that you can keep track of the interviews you may arrange!
How can you prepare?
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Check out the job postings on the MTEC Job Board – use the information you can find to research the positions that most appeal to you.
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There will be an up to date listing of employers attending on
our website.
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Employers will be posting open positions prior to the event.
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Know your skills and be ready to let potential employers know when your skills may fit their requirements.
Current employers registered are: The Winnipeg Convention Centre, The Delta Winnipeg and The Fairmont Winnipeg.
If you have any questions about this event, please contact:
Fiona McIntyre (fmcintyre@mtec.mb.ca) or
Luanne Christensen (lchristensen@mtec.mb.ca)
By email or telephone – (204) 957-7437
Visihrreporter.com Jun 21, 2011
Manitoba invests in new facility to train Aboriginal workers
Meant to address skilled labour shortages, increase competitiveness
The governments of Canada and Manitoba are investing $732,400 towards a new facility to train Aboriginal workers for skilled jobs in Manitoba's manufacturing and transportation industries.
Funding under the Canada-Manitoba Western Economic Partnership Agreement (WEPA) will be used to establish the Neeginan Industrial Manufacturing and Reprocessing Centre, part of the Centre for Aboriginal Human Resource Development (CAHRD) in Winnipeg.
"By investing in this centre, our government is promoting valuable training opportunities for Aboriginal youth, while ensuring that Manitoba's manufacturers have the skilled workers they need to compete in the global marketplace," said Vic Toews, minister of public safety, on behalf of Lynne Yelich, minister of state for Western Economic Diversification.
The investment will help the centre address skilled labour shortages by providing increased training opportunities in the industrial manufacturing and transportation sectors, said the Manitoba government. This will help increase both sectors' ability to remain competitive in global markets and support the business community.
This WEPA funding will assist with expanding an existing CAHRD facility and purchase training equipment that meets training standards for both the manufacturing and transportation industries.
It Costs You to Replace Employees, but It Pays to Train
What are you getting back from your investment in Training? How much are you spending on constantly replacing staff? The CTHRC has the tools to provide the answers
Having well trained, professional employees is important for any business, but determining the actual cost and value of training can be difficult. The Canadian Tourism Human Resource Council (CTHRC) is pleased to offer a Return on Training Investment tool (ROTI) that provides businesses with the means to identify the costs and benefits of training in real dollar values. Available for free online at Employers of Choice, ROTI calculates the cost of training, return on training investment, and the number of weeks required to recover the cost of training by comparing six performance measures before and after training: sales, upselling, staff turnover, customer satisfaction, employee competence, and cost savings.
Investing in training is proven to reduce employee turnover, the “expense without an invoice”. The free online Employee Turnover Cost Calculator allows businesses to measure this expense and compare it to the cost of retention strategies that reduce turnover and increase profits. Employers who use the Employee Turnover Cost Calculator and the Return on Training Investment tool together will develop a clear understanding of how effective training programs affect their bottom line, and how investing in their employees can keep their business competitive in the face of labour shortages and other human resource challenges.
For more information on ROTI, the Employee Turnover Cost Calculator, and other HR and business planning tools offered by the CTHRC, please visit Employers of Choice.
emerit® - There is Profit in People.
Manitoba has moved forward on developing and implementing three new policies to expand the skills of the workforce and ensure compliance with safety requirements on publicly funded projects, Entrepreneurship, Training and Trade Minister Peter Bjornson announced today.
“The province’s commitment to expand skills and training, and invest in strategic capital projects is integral to Manitoba’s economy and will play a key role in contributing to strong economic growth into the future,” said Bjornson. ”These new policies will also create more career options and meaningful employment in Manitoba’s labour market.”
“Safety on the job is paramount and anything we can do to increase workplace safety is a step in the right direction,” said Labour and Immigration Minister Jennifer Howard.
The three new policies will be implemented province-wide for tendering on publicly funded capital works projects, with the initial phase beginning on July 1.
The new tendering requirements policy will help ensure the highest legislative and safety standards, as contractors will have to be Certificate of Recognition/Small Employer Certificate of Recognition (COR/SECOR) (or equivalent) certified and declare they will follow provincial laws through a bidders certification form including:
* the Workplace Health and Safety Act,
* the Employment Standards Code,
* the Construction Industry Wages Act, and
* the Apprenticeship and Certification Act.
An apprenticeship training policy will be implemented to help build the skills of the workforce. As an employer of skilled trades, the Province of Manitoba is leading by example through the consideration of the support for and participation in apprenticeship training in all project tendering for publicly funded capital contracts, Bjornson said.
A new Aboriginal-people training and development policy is also being introduced, to increase Aboriginal participation in trades and other construction related occupations, Howard said, adding contractors on selected government capital projects will have to certify that they will hire and train Aboriginal people.
“The industry supports the policies and is pleased to have been consulted by government in their development. The new policies will provide increased opportunities, improved skills and will ensure staff is adequately trained to ensure their safety,” said John Schubert, Manitoba Construction Sector Council.
August 19, 2011 - First Aid/CPR with Level 1 AED
August 23, 2011 - Safety Committee / Representative Training
August 23, 2011 - Incident Investigation, Inspections, Reporting & Work Refusals
September 22, 2011 - Food Handler Certification
Being a child at home alone in the summer is a high-risk occupation. If you call your mother at work thirteen times an hour, she can hurt you. ~Erma Bombeck