Banquet Manager

Sodexo @ The Greenwood Inn & Suites
Winnipeg, MB
FullTime

You will direct our Banquet team, overseeing all conference and catering events including tradeshows, gala events, weddings, and meetings.

Responsibilities:

• Ensure smooth and efficient functioning of the day-to-day operations of the Banquet Department including meetings, private functions and banquet beverage services.
• Act as liaison with the stewarding, kitchen teams and audio-visual department to deliver a personalized banquet experience.
• Maintains, enforces and enhances service standards as well as local operating standards.
• Proactively analyses, develops and revamps internal processes to create new ways of providing unique and innovative service ideas and incentives.
• Attend pre convention & departmental meetings, establishing on site relationship with the entire management team .
• Develops the banquet leadership team in matters such as decision-making skills, event planning and execution
• Effective performance management through focus on colleague development training, problem resolution, maintaining up-to-date records on performance, attendance, grooming, service deficiencies, schedules, labor costs/payroll, and late/absenteeism.
• Maintain and enhance staff morale by “leading by example” and lead a positive team environment
• Adhere to the hotels safety policies.
• Ensures highest levels of productivity through regular spot checks, proactive staff planning, hiring and scheduling
• As a member of the extended sales team, maximizing revenues from the banquet operation.
• Maximize on cost control opportunities through optimal scheduling and maintenance of equipment.
• Conduct daily inspections of the banquet facilities and equipment - Deficiency Program.
• Share in the responsibility to achieve or exceed financial and guest satisfaction goals (average check, payroll, beverage revenue) for the department.
• Assumes responsibility for all equipment, inventories, supplies, furniture and fixtures assigned to the Banquet Department and in addition for the cleanliness, repair and maintenance deficiencies of the Banquet Facilities.

             Qualifications:

• Post secondary degree in Hospitality or Food and Beverage Management an asset.
• Minimum two years previous Management experience in a similar size convention/banquet facility or three years experience in a large volume restaurant/multi-restaurant operation.
• Demonstrated ability to enforce established standards through effective communication essential.
• Demonstrated ability to making decisions that will improve service consistency and the work environment.
• Proven ability to make unpopular decisions in the best interest of service excellence.
• Proven ability to consistently communicate service improvement initiatives and expectations.
• Strong organizational and business decision making skills essential.
• Must be a highly organized individual with the ability to handle numerous tasks at one time.
• Ability to delegate tasks to team members and facilitate their completion.
• Ability to recognize and correct guest service issues through an established presence on the Banquet floor.
• Must be willing to work flexible hours including late nights, weekends and holidays.

Must have excellent English communication skills (written, verbal and comprehension). 

Fluency in a second language as it relates to the hospitality industry is an asset.

How to Apply

Please send your resume to Camille Anyadike, Catering Director at Camille.Anyadike@Sodexo.com

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