emerit Training

Welcome to emerit

MTEC is Manitoba's only distributor of national tourism training products and programs, which were developed by industry with the Canadian Tourism Human Resource Council (CTHRC).

Today employers are not only competing for customers and their dollars, they’re also competing for staff that can provide the service experience required to keep customers coming back. Your employees are the key to help position your business to out perform your competition.

As an employer, you want consistently trained staff that meet and exceed your customer’s expectations. Recent statistics have shown that roughly 40% of employees who receive no or poor job training will leave their positions within the first year. Research also shows that effective training can increase productivity and sales; reduce the cost of turnover and improve customer service; all benefits that can help you exceed your customer’s expectations.

emerit training products are:

  • flexible, cost effective supervisor-led coaching/training
  • easy to customize with your house policies
  • topic specific focused for quick spot-training sessions

They benefit your business by:

  • identifying skill gaps before they turn into service issues
  • increasing job knowledge and cross-training opportunities
  • providing a full picture of your employee’s knowledge, attitude and skills on-the-job

Testimonials

“Any certificates or completion of training always look good on your resume”

“The Knowledge Exam sure made you think, as a lot of questions were tricky.”

For more information please contact:

Phone: (204) 957-7437
Email: fmcintyre@mtec.mb.ca

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