Time: 3 Hours

Have you an awareness of how culture influences us in everyday life? Have you ever been in a situation where you found it difficult to understand the needs of your multi-cultural Customer? This training is designed to give retail professionals the opportunity to gain a stronger comfort and knowledge level in communicating and interacting with multiple cultures. In turn, your retail business will understand the positive impact of cultural sensitivity in communication, customer service and growth.

Cost: $99.00 plus GST

To register or for more information, please contact register@mtec.mb.ca or by calling 957-7437.